Answers
An AI receptionist built for Indian businesses
Updated
Is there an AI receptionist that works properly in India?
AutoCallDesk answers calls to an Indian business number and messages on WhatsApp, speaks eleven Indian languages including Hindi, Gujarati, Marathi, Tamil and Bengali, and lets a caller switch language mid-sentence. It is sold in rupees as a monthly package with the calls, the WhatsApp messages and a phone number included, and anything it should not handle goes to a named person on your team with the conversation attached.
In detail
The longer answer
It speaks the languages your customers actually use
Eleven of them: English, Hindi, Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, Punjabi and Odia. You choose which ones for your business, and a caller who starts in English and switches to Gujarati halfway through is followed rather than lost. That is the part most receptionist software built elsewhere does not do, and it is the part that decides whether a customer in Rajkot or Coimbatore stays on the line.
WhatsApp is treated as a real channel, not an afterthought
In India a customer is as likely to send a WhatsApp message as to call, and the two are the same person. Calls and messages are filed against one customer, so a call on Monday and a message on Thursday are one conversation with one history, including the order that was confirmed in between.
You keep your existing number
Point the number on your board and your letterhead at the platform using the forwarding your carrier already supports. Nothing a customer has saved changes. If you would rather have a new number, the platform can issue one, and it is included in most packages.
Priced in rupees, as a package
A monthly package with call minutes, WhatsApp messages and a phone number in it, from ₹1,999 a month. Not a per-minute meter you have to estimate before you can decide anything, and not a dollar price converted at checkout.
A person is always behind it
Every route the AI can take when it cannot continue has to end with a human being holding something: a live transfer, a call-back, or a task with an owner and a due date. The platform refuses to publish a configuration where it does not. That is a structural guarantee rather than a promise in a brochure.
Questions
What else people ask
Does it work with an Indian mobile or landline number?
Yes. Most businesses forward their existing number (mobile or landline) to the platform using their carrier’s own call forwarding, and choose when it applies: every call, only the ones nobody picks up, only outside your hours, or only when the line is busy.
Which Indian languages does it speak?
English, Hindi, Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, Punjabi and Odia. You pick the ones your business needs, and a caller can move between them during a call.
Is my customers’ data kept in India?
The platform runs on servers in Mumbai. What the security page says about retention, access and deletion applies to every business on it.
How long does it take to set up?
An afternoon of real work: your services, your opening hours, the questions you actually get asked, who should receive a call the AI cannot handle. Nothing goes live until you have made a test call yourself and every escalation route has been tested.
Also
Other questions we have written up
How much does an AI receptionist cost in India?
What an AI receptionist costs in India: monthly packages from ₹1,999 with call minutes, WhatsApp messages and a phone number included, and what is free.
Can I use AutoCallDesk if my business is not in India?
An honest answer: AutoCallDesk is built for India today (Indian numbers, rupee billing) and here is what that means if your business is somewhere else.
Give your business an AI employee.
Start with one job. Add more when you need them. Nothing goes live until you say so.
Or talk to a person first.